Tradeshow and Event Manager - AAHOA (Asian American Hotel Owners Association)

I planned over 40 events nationally. These events provided advocacy, education, and served as a forum for hotel owners to learn and access resources, contributing to their development as the country's best group of hotel owners.

My role involves handling various responsibilities, from managing event logistics and securing brand partnerships to handling registration, venue selection, and sourcing supplies. I also manage speaker and staff coordination, craft engaging agendas, and organize educational panel discussions.

One of my proudest achievements was organizing the inaugural Herownership conference, which brought together over 400 attendees.

As Event and Marketing Manager, I handled a wide range of responsibilities, from managing event logistics and securing brand partnerships to handling registration, venue selection, and sourcing supplies. I also took charge of setting up the venue, managing speakers and staff, crafting engaging agendas, and organizing educational panel discussions.

The Herownership Conference was a groundbreaking event in the hotelier industry, setting the stage for many others to follow. I'm excited to bring my expertise and innovative approach to your next event, ensuring a seamless and impactful experience for all involved.

Director of Sales and Events at Generator Hostels, Miami (2018-2019)

Embarking on Generator Hostels' inaugural venture in the United States as the Director of Sales and Events in Miami, Florida, marked a thrilling chapter in my career. Having established itself as a hospitality icon across Europe, Generator Hostels brought its unique blend of style, comfort, and community to the vibrant landscape of Miami.

My role was multifaceted, encompassing everything from crafting Standard Operating Procedures (SOPs) to orchestrating the grand opening event that set the tone for Generator's US presence. This journey involved not just selling rooms but curating experiences that resonated with our diverse clientele.

At the heart of my responsibilities was creating a seamless guest experience. This entailed developing SOPs that ensured every aspect of the guest journey, from booking to check-out, was streamlined and memorable. Attention to detail and a deep understanding of our brand's ethos were paramount in shaping these operational frameworks.

The opening of Generator Hostels in Miami was a landmark event, and I had the privilege of spearheading its success. From coordinating logistics and marketing strategies to liaising with local partners and stakeholders, every step was about creating a buzz and establishing Generator as a must-visit destination.

Beyond standard operations, my role extended to hosting a spectrum of events that elevated the guest experience. From lively pool parties to exclusive private events and collaborations with renowned festivals, we curated experiences that captured the essence of Miami's dynamic culture.

Negotiating contracts with vendors was a critical aspect of my role, ensuring that each partnership aligned with Generator's standards of excellence and contributed to enhancing our offerings. These collaborations enriched our events, providing guests with unparalleled experiences that left a lasting impression.

Being at the helm of Generator Hostels' entry into the US market was not just professionally fulfilling but personally rewarding. It was about creating a home away from home for travelers and locals alike, fostering connections, and leaving an indelible mark on Miami's hospitality landscape.

As Generator Hostels continues to thrive and expand its footprint, I am proud to have played a pivotal role in shaping its success story in the vibrant city of Miami.

Director of Catering and Events, Ritz-Carlton Bal Harbour (2016 - 2018)

Building and nurturing relationships with vendors are crucial for sourcing the finest materials and services. Through effective vendor relations and procurement practices, I guarantee access to the highest quality resources, enhancing the overall guest experience.

Staff training is a continuous process aimed at refining skills and instilling a culture of excellence among our team members. By providing ongoing education and mentorship, I empower our staff to deliver service that exceeds expectations at every turn.

Special event curation is where creativity truly flourishes. From conceptualization to execution, I work closely with clients to bring their visions to life, orchestrating every detail with precision and finesse.

Luxury private dining is a cornerstone of our offerings, and I take pride in crafting bespoke dining experiences that indulge the senses and leave a lasting impression.

Marketing plays a pivotal role in driving revenue and maintaining our competitive edge. Through strategic initiatives and targeted campaigns, I've successfully increased revenue by an impressive 13%, cementing our position as a leader in the luxury hospitality industry.

In essence, my role at The Ritz-Carlton Bal Harbour goes beyond mere event coordination; it's about creating magical moments, exceeding expectations, and setting the standard for unparalleled luxury and service excellence.

As the Director of Catering and Events at The Ritz-Carlton Bal Harbour in South Florida, I've had the honor of spearheading a multifaceted role that encompasses a spectrum of responsibilities, each meticulously executed to elevate our guests' experiences to unparalleled heights.

One of my primary duties revolves around the meticulous selection and nurturing of talent. From hiring top-tier professionals to training and cultivating their skills, I ensure that our team embodies the spirit of excellence that defines The Ritz-Carlton brand.

Crafting and implementing Standard Operating Procedures (SOPs) is essential to maintaining the highest standards of service and efficiency. By meticulously documenting and refining our processes, we guarantee consistency in every event we host.

The creation and negotiation of contracts are pivotal aspects of my role, ensuring clarity and alignment with both client expectations and the hotel's standards. Each contract is meticulously crafted to safeguard our clients' interests while upholding the reputation and integrity of The Ritz-Carlton brand.

Strategic event planning is at the heart of what I do. By devising innovative event strategies tailored to the unique needs and preferences of our clientele, I ensure that every occasion is not just an event but an unforgettable experience.