Director of Catering and Events, Ritz-Carlton Bal Harbour (2016 - 2018)

Building and nurturing relationships with vendors are crucial for sourcing the finest materials and services. Through effective vendor relations and procurement practices, I guarantee access to the highest quality resources, enhancing the overall guest experience.

Staff training is a continuous process aimed at refining skills and instilling a culture of excellence among our team members. By providing ongoing education and mentorship, I empower our staff to deliver service that exceeds expectations at every turn.

Special event curation is where creativity truly flourishes. From conceptualization to execution, I work closely with clients to bring their visions to life, orchestrating every detail with precision and finesse.

Luxury private dining is a cornerstone of our offerings, and I take pride in crafting bespoke dining experiences that indulge the senses and leave a lasting impression.

Marketing plays a pivotal role in driving revenue and maintaining our competitive edge. Through strategic initiatives and targeted campaigns, I've successfully increased revenue by an impressive 13%, cementing our position as a leader in the luxury hospitality industry.

In essence, my role at The Ritz-Carlton Bal Harbour goes beyond mere event coordination; it's about creating magical moments, exceeding expectations, and setting the standard for unparalleled luxury and service excellence.

As the Director of Catering and Events at The Ritz-Carlton Bal Harbour in South Florida, I've had the honor of spearheading a multifaceted role that encompasses a spectrum of responsibilities, each meticulously executed to elevate our guests' experiences to unparalleled heights.

One of my primary duties revolves around the meticulous selection and nurturing of talent. From hiring top-tier professionals to training and cultivating their skills, I ensure that our team embodies the spirit of excellence that defines The Ritz-Carlton brand.

Crafting and implementing Standard Operating Procedures (SOPs) is essential to maintaining the highest standards of service and efficiency. By meticulously documenting and refining our processes, we guarantee consistency in every event we host.

The creation and negotiation of contracts are pivotal aspects of my role, ensuring clarity and alignment with both client expectations and the hotel's standards. Each contract is meticulously crafted to safeguard our clients' interests while upholding the reputation and integrity of The Ritz-Carlton brand.

Strategic event planning is at the heart of what I do. By devising innovative event strategies tailored to the unique needs and preferences of our clientele, I ensure that every occasion is not just an event but an unforgettable experience.